Questions, problems, ideas.
Cadexa is made by a small team in Bergen, Norway. Write to us and you will get an answer from a person.
Email: ojbirke@gmail.com
Please include your phone model, the app version (Profile, at the bottom) and, if it concerns a trainer or sensor, its make and model.
Common questions about the app
The trainer says “Not connected”.
Wake the trainer by pedalling, make sure no other app (Zwift, the Wahoo app, a bike computer) is connected to it, then open Home → Trainer and pick it from the list. Cadexa remembers it for next time. Trainers grant control to one app at a time, so a manufacturer app left open in the background is the most common cause.
Which trainers work?
Anything that supports the FTMS Bluetooth standard, which covers most smart trainers made since 2018. For your exact model, including which functions have been verified with the app, use Cadexa Gear Compatibility. The app does not use ANT+.
Heart-rate zones look wrong for me.
Open Profile → Heart-rate response. If you take medication that lowers your heart rate, choose that and enter the highest heart rate you have seen in a test or a hard session. Your zones then follow that number instead of an age estimate.
Can I add my own workouts?
Not yet. You can scale any workout’s effort, and “Just ride” lets you set any target. Custom workouts are on the list.
How do I add the share card to my Strava activity?
After a session tap “Share ride card” and choose Strava in the share sheet; Strava asks which activity to attach it to. Apps cannot attach photos through Strava’s API, so this is the way.
Will my rides show up in Garmin Connect?
Not automatically. Garmin only accepts activities from its own devices and approved partners, and never from Strava. You can import a TCX file on the Garmin Connect website.
Android?
iPhone first. Android is planned, but there is no date for it yet.
Questions about this website
Found an error in a specification or a review?
Every specification row shows its source. If a value is wrong or out of date, email us with the product and the correct figure, ideally with a link. Corrections are made with a visible note. How we work is described in the methodology.
Why does a retailer button say “Check price”?
We only show a price when it was checked within the last seven days. Otherwise we send you to the retailer for the current one. Retailer links are affiliate links; see the disclosure.
Can you test my product or my trainer with the app?
We are always interested in loan units and in compatibility reports from riders. Write to the address above with the model and firmware version.